We are Toowoomba Bond Cleaners who are happy to provide quotes sight-unseen.
On the surface, bond cleaning seems simple—a vacant property that just needs a good clean, right? Well, technically, that’s true. But what sets bond cleaning in Toowoomba apart from regular cleaning is the attention to detail required to meet the high standards needed to secure your bond refund. You could almost think of it like a proverbial rabbit hole, is every streak buffed out on the mirror after we clean it the first time, have we wiped away all visible traces of dust from the corners of the cupboard interiors…you get the idea.
We work with properties in all sorts of conditions. And our customers who are looking for Toowoomba bond cleaners are almost always wanting the convenience of an over-the-phone quote, which we happily supply! Of course, we will ask you how big the home is, do you have any indoor pets or Venetian blinds, but one of the key questions we’ll ask when you call for a quote is, “Is your property in standard condition?”. Now, we know this question can be a little tricky—after all, everyone’s idea of ‘standard’ varies. But it helps us get a general idea of the property's condition so we can give you the most accurate quote possible. When answering this question it’s important to consider factors like marks on the walls, dust on the skirting boards, and the condition of the internal kitchen cabinetry, as all these factors can be the difference between needing seven versus ten hours to complete the clean, ultimately impacting your quote.
Recently, a local Toowoomba family contacted us to undertake a bond clean at their home in Highfields, and of course we were delighted that they chose us! During the phone conversation we asked the question “Would you consider your home to be in standard condition?” and the answer was “Yes, for sure.” The day of the clean arrived and as soon as we entered the property it was clear that this was in much, much worse than ‘standard’ condition. There was black mold on many of the bedroom walls and all over the bathroom, the walls were significantly marked and the skirting boards were covered in a thick layer of long-settled dust. Now, we love a little bit of a challenge when it comes to bond cleaning in Toowoomba, and are always up for some hard work, but we now needed to allocate an additional few hours to complete this clean, plus mold in that severity is a health hazard and requires a specific approach to cleaning that we don’t offer. As always in such circumstances we called the client immediately and spoke through our concerns. We came to an agreement on how to proceed after also calling the real estate agent at the clients request, and in the end it was decided we would clean the home fully, except for the black mold (safety hazard, remember!) at the fee quoted over the phone because the home had been in close to this condition when our client had taken on the tenancy.
When it comes to running a business as a bond cleaner in Toowoomba, there are two primary areas that are of great importance to us. First, that we quote correctly and fairly and seconfly, that we execute the best clean possible. These two factors work hand-in-hand, one allowing the other to eventuate. We at Thrive Conscious Cleaning Toowoomba are always happy to provide a verbal quote over the phone, as we know our clients appreciate the convenience of getting that information immediately. Our terms and conditions, as provided on the website and via our invoices, help to ensure all parties are protected and feel comfortable. And what can you do to help this process, you may ask? Importantly, always be upfront about the condition of your property, no detail is unimportant and it all helps us get a better picture of the scenario if we are providing a quote sight unseen. Secondly, please always read our terms and conditions so you know what to expect if one of the many circumstances we cover turns out to happen.
Running a small business in Toowoomba is an honor and a pleasure, and we see it as a responsibility to deal fairly, with open communication with every single client.
If you are interested in having your bond clean completed by the best bond cleaners in Toowoomba feel free to check out the details of our bond cleaning service, or contact us, anytime!